Keep it fun, play responsibly

We care about our players and want to ensure that our customers have safe and positive gaming experience.

Online gambling is mostly done for entertainment purposes. However, there are a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gaming shall not be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.

If you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise to consider several measures that can help, such as setting personal limits on your gaming activities, opting for self-exclusion, and seeking help and support from trusted independent bodies.

To help our customers stay in control, we encourage them to take breaks from gambling by setting up a Cooling Off option. This option will let you freeze your account for either 24 hours or longer. Any player with an active Cooling Off period is still allowed to login and withdraw available funds. No deposits, betting or gaming can be made during an active Cooling Off period. The Cooling Off period is applied to your account immediately.

You may also set a deposit limit for various numbers of days. Once the limit is reached, it will be impossible to make any new deposits until the limit resets. Once the deposit limit is activated, the selected limit will be applied immediately.

You can set a wagering limit on the sum total of all your bets made within a specified time frame. Once the limit is reached, it will be impossible to place any new bets until the time limit resets. Once a wagering limit is activated, the selected limit will be applied immediately.

To help you manage the amount of time you spend playing at Betmaster, you can set up a Reality Check alert on your account. Once set, a pop-up alert will be displayed as a reminder that you have been gambling for the specified period of time.

You may also use the self exclusion tool to permanently stop gambling at the website. We will take all measures to block your access to your user account and make sure that you receive no promotional materials.

We suggest taking the following self-assessment test to understand your gaming behavior and identify any potential concerns. It's anonymous, but feel free to reach out if you'd like to discuss your results further.

You may contact any of the following organizations for consultation and support if you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines: