Play Responsibly | Betmaster Casino Ireland

Racing Sports Casino Esports Bingo

Promotions Tournaments

Responsible Gaming

Keep it fun, play responsibly

We care about our players and want to ensure that our customers have safe and positive gaming experience.

Play responsibly

Online gambling is mostly done for entertainment purposes. However, there are a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gaming shall not be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.

Setting up a Cooling Off Period

To help our customers stay in control, we encourage them to take breaks from gambling by setting up a Cooling Off option. This option will let you freeze your account for either 24 hours or longer. Any player with an active Cooling Off period is still allowed to login and withdraw available funds. No deposits, betting or gaming can be made during an active Cooling Off period. The Cooling Off period is applied to your account immediately.

Setting up Deposit Limits

You may also set a deposit limit for various numbers of days. Once the limit is reached, it will be impossible to make any new deposits until the limit resets. Once the deposit limit is activated, the selected limit will be applied immediately.

Setting up Wagering Limits

You can set a wagering limit on the sum total of all your bets made within a specified time frame. Once the limit is reached, it will be impossible to place any new bets until the time limit resets. Once a wagering limit is activated, the selected limit will be applied immediately.

Reality check

To help you manage the amount of time you spend playing at Betmaster, you can set up a Reality Check alert on your account. Once set, a pop-up alert will be displayed as a reminder that you have been gambling for the specified period of time.

Gambling History

Keeping track of your gambling activity is an important part of responsible gaming. You can access your gambling history, including all bets placed, wins, losses, deposits and withdrawals at any time.

You can view your bets, wins and losses in My Bets and deposits and withdrawals in Transactions

To request your complete gambling history, please contact our support team

Self-exclusion by request

If you feel you are losing control of your gambling or need a break, you can self-exclude from our services for a chosen period. During self-exclusion, you will not be able to access your account or place bets.

We suggest taking the following self-assessment test to understand your gaming behavior and identify any potential concerns. It's anonymous, but feel free to contact us if you'd like to discuss your results further.

External help

You may contact any of the following organizations for consultation and support if you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines:

https://gamblingcare.ie

https://www.problemgambling.ie

Parental Control

If you have children or minors in your household, we encourage you to use parental control software to help restrict access to gambling websites and other age-restricted content. The following services may be useful: Net Nanny, SafeToNet, CyberSitter, Safer Internet Centre.

To help prevent underage gambling, please ensure that your account login details are not saved on shared devices, keep your identity documents and payment cards secure and inaccessible to minors, and do not allow minors to access your account or any device while you are logged in.

Get our app

Information

Policies

BM Solutions Ltd, a company established in accordance with Maltese law under the company registration number C 95857 and having its registered address at The Edge Court, Office 2, Guze Duca Street, Ħal Qormi QRM 9088, Malta, is licenced and regulated by the Malta Gaming Authority with a gaming licence number MGA/B2C/771/2019 issued on the 7th of October 2021 to provide gaming products, and by the Gambling Regulatory Authority of Ireland with a betting licence number GRAI-0735-RB-26-0001 issued on the 1st of July 2026 to provide sportsbook products. Licence can be verified on the GRAI public register.

Play Responsibly. Gambling should be a form of entertainment, not a way to make money. If you find it difficult to control your gambling or it is negatively affecting your finances, relationships or wellbeing, support is available. Use our Safer Gambling Tools (Deposit Limits, Reality Checks, Time-Out and Self-Exclusion) to help you stay in control. Protect children from gambling by using parental controls and website blocking tools such as: Net Nanny, SafeToNet, CyberSitter, Safer Internet Centre. If you need help or advice, visit our Responsible Gambling page for information, support services and self-assessment resources. 18+ only.

Information

Policies

Get our app